Working with slow internet connections

A "slow internet connection" warning can mean either:

- You were switching between tabs and your browser limited the speed of the Konch application.

-  You are downloading content elsewhere and your connection rates are being limited. 
- Your internet provider's supply speed is lower than an average of 10Mbs.
- You stepped away from  the computer and it either slept or rate limited itself causing it to run slowly at first

In most cases, if you have a good internet connection, your app will catch itself up. If you have a slow connection (<10Mbs), and it continues, the smoothness of the editor such as saving and/or playback, could be affected. To help with throughput on the edit page, you can try turning off the transcript's video to decrease bandwidth constraints.

Still need help? Contact Us Contact Us