Konch Knowledge Base
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Trouble Shooting

  • Hard Refresh Your Browser
  • How time codes work
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  • Transcription Editor settings help
  • Working with slow internet connections
  • Rest your password if you forgot it
  • Chunk Word Sliderâ„¢ to help re-align player to words
  • Deleting Transcriptions or Documents
  • Send us your console output
  • Learn Words to Improve AI Transcription
  • Upload via Dropbox Integration
  • Viewing progress or issues in transcription logs
  • Issues Translating
  • No sound when playing transcript
  • Getting Support with Konch

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