What is accuracy?

Our A.I. calculates its confidence in how well it determined a words from audio. Each word has it's own confidence score. The average confidence score over all words in a transcript is the "Average Confidence Score". 

This score is not a ratio of correct vs incorrect words, but instead an average of confidence levels we have in each word we deliver. For example, "The quick brown fix." could have a  accuracy levels of 100%, 97%, 99%, 80% respectively. Giving a total accuracy of 94%.