What is accuracy?
Our A.I. calculates its confidence in how well it determined a words from audio. Each word has it's own confidence score. The average confidence score over all words in a transcript is the "Average Confidence Score".
This score is not a ratio of correct vs incorrect words, but instead an average of confidence levels we have in each word we deliver. For example, "The quick brown fix." could have a accuracy levels of 100%, 97%, 99%, 80% respectively. Giving a total accuracy of 94%.