Plans, hours, minutes and how they are used
Our price per hour refers to the length of media in the file uploaded to our system to transcribe. For example, if you have a 5-hour per month plan and provide us an audio file that is 30 minutes long, the total time left in your account after transcription will be 270 minutes (or 4.5 hours).
We use the term "Draft" to denote the use of A.I. to transcribe the audio, as compared to our "Precision" service that takes the A.I. results and adds a human layer review and correct the final output.